How to Open an Incognito Window in Your Browser

Using an incognito or private window can help you troubleshoot issues by bypassing cache and cookies. Here are instructions for opening an incognito window in major browsers on both mobile devices and computers.
Using an incognito or private window can help you troubleshoot issues by bypassing cache and cookies. Here are instructions for opening an incognito window in major browsers on both mobile devices and computers.

For Computers (Windows and macOS)

Google Chrome

  1. Open Chrome.
  2. Click on the three dots (⋮) in the top-right corner.
  3. Select New incognito window.
  4. A new window will open with a dark background and a "You've gone incognito" message.

Mozilla Firefox

  1. Open Firefox.
  2. Click on the three lines (☰) in the top-right corner.
  3. Select New Private Window.
  4. A new window will open with a purple mask icon and a "You're in a Private Window" message.

Microsoft Edge

  1. Open Edge.
  2. Click on the three dots (⋮) in the top-right corner.
  3. Select New InPrivate window.
  4. A new window will open with a dark background and an "InPrivate" label.

Safari (macOS)

  1. Open Safari.
  2. Click on File in the menu bar.
  3. Select New Private Window.
  4. A new window will open with a dark Smart Search field and a "Private Browsing Enabled" message.

For Mobile Devices

Google Chrome on Android and iOS

  1. Open Chrome.
  2. Tap on the three dots (⋮) in the top-right corner (Android) or bottom-right corner (iOS).
  3. Select New incognito tab.
  4. A new tab will open with a dark background and a "You've gone incognito" message.

Safari on iOS

  1. Open Safari.
  2. Tap on the tabs icon (two overlapping squares) in the bottom-right corner.
  3. Tap on Private in the bottom-left corner.
  4. Tap on the + icon to open a new private tab.
  5. A new tab will open with a dark Smart Search field and a "Private Browsing Mode" message.

Samsung Internet on Android

  1. Open Samsung Internet.
  2. Tap on the three lines (☰) in the bottom-right corner.
  3. Select Turn on Secret mode.
  4. Set up a password or biometric lock if prompted.
  5. A new tab will open with a "Secret mode" label.
Using an incognito or private window will not save your browsing history, cookies, or site data after you close the window. This can help resolve issues related to stored cache and cookies.
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